It is possible to download an entire folder with all of its contents.

Note: Folder downloads have a limit of 20G. To download folders over 20G please download individually or in groups.

Here are the two ways in which you can do this.

Via Hover View:

  1. Hover over the folder you wish to download with your mouse to bring up Hover View.
  2. Click the Download button in the bottom left hand corner of the fold 

Via Selection:

  1. Hover over the folder you wish the download and check the box in the upper left hand corner.
  2. Click the Download button in the upper selection bar to download all selections.

Note: In both cases, folders will be downloaded to your Downloads folder and the folder(s) will have the same name(s) as in your library. 

Details of the default conversions offered by Image Relay

Original File: The highest available resolution. This is the original file uploaded to Image Relay.
Screen Ready JPG: 72 dpi RGB JPG sized down to 5"x7" if possible.
Screen Ready PNG: 72 dpi RGB PNG sized down to 5"x7" if possible.
Print Ready Image: 300 dpi JPG in color format of original sized down to 8"x10" if possible.

Download resolutions are dependent on your assigned permission. If you are not presented with the Original or Print Ready conversion options, then you have been granted low resolution download access. If you require access to a higher resolution file, please reach out to your Master User. 

Did this answer your question?