Note: This is a Master User feature. If you do not have access to Account Settings you cannot update these contacts. 

By default the creator of the account will have their email adddress populating all the admin and billing contact fields. But you may want to edit who gets notified about these certain aspects, for example have billing invoices sent to your Accounts Payable departmant, or cc another user or group on a New User Notification?

  1. Go to Admin
  2. Select Account Settings.

Admin Email refers to who will receive internal support requests via users that are reaching out for content questions in the Help Section. This contact will also receive notifications when files expire and when a user requests an expired file.

New User Notification Email contact will receive notifications when someone requests a new account, or accepts an invitation. You may add more than one address here, seperated by commas.

   3. Save your changes at the bottom of the page.

Related Topics:
 
Change Logo or Accent Color of your portal
Change or Hide Portal Description
Create Download Agreement

Did this answer your question?