There are two easy ways to download a single file from your Image Relay library. Just choose whichever option is easiest for you.
To download via thumbnail, roll over the file icon, and click Download.
To download from the Details view, click on the Download icon in the top left.
When you are prompted to download the file(s) you will be given the option to choose which Download Resolution you want.
Details of the default conversions offered by Image Relay:
Original File - the highest available resolution. This is the original file uploaded to Image Relay.
Screen Ready Image - 72 dpi RGB JPG sized down to 5"x7" if possible.
Print Ready Image - 300 dpi JPG in color format of original sized down to 8"x10" if possible.
Download resolutions are dependent on your assigned permission. If you are not presented with the Original or Print Ready conversion options, then you have been granted low resolution download access. If you require access to a higher resolution file, please reach out to the main client in the Help section in the upper right.