Go to your portal URL (usually something like yourcomanyname.imagerelay.com)

Click on Forgot Password on the login screen. 

Enter your username on the next screen.

A reset password link will be sent to your registered email address. 

If you do not know your username you can reach out to us directly at support@imagerelay.com and we can look it up for you. Or start a conversation with our Support staff using the intercom bubble at bottom right of this screen.

Further Reading:
Changing Your Password 

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